Goal-Setting For A Balanced Life

Goal-setting before you become an innkeeper is the smartest business move you will make. While finding that elusive balance of life and work can be done once you become an active innkeeper, it’s much easier to start that balancing act before. Too late? Then let’s talk about how you can manage it now. (more…)

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Characteristics Of An Innkeeping Entrepreneur

As an innkeeper you are an entrepreneur. Reading this article, as well as the other research you are undoubtedly conducting, is part of the education needed to be an entrepreneur in the business world, even in the lodging industry. What is an entrepreneur? What characteristic of an entrepreneur is useful in the inn field? This […]

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Your Customer Service Style

The innkeeper’s motto could very well could be “As you wish”. The heart of hospitality is found in the customer service you provide your guests. Your success is found in your customer service. Learn the language of service, and teach it to your staff, and enjoy your profits and success. (more…)

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Your Habit Of Hospitality

Inns have been the venue of hospitality for generations, for thousands of years even. It seems to me, though, that in the past several decades, hospitality has increasingly gotten lost in the business of innkeeping. Has your hotel lost its hospitality edge? And if so, how can you get it back? Can hospitality become an […]

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